Privacy Policy

Privacy Policy

Last Updated: December 2025
Moore Digital Leads (Moore Solutions LLC)
https://mooredigitalleads.com


1. Introduction

This Privacy Policy explains how Moore Digital Leads (“we,” “our,” “us”) collects, uses, stores, and protects information from visitors and clients (“you”) who interact with our website, forms, communication systems, and services.

By using our website or services, you consent to the practices described in this Privacy Policy.


2. Information We Collect

A. Information You Provide Directly

We may collect information you voluntarily submit, including:

Name

Email address

Phone number

Business name

Website

Service-related details

B. Call Tracking Information

If you use our pay-per-lead services, we may collect:

Caller phone numbers

Call duration

Ring time

Voicemail recordings

Call recordings (if enabled)

SMS metadata

Timestamps

This information is required for billing accuracy, lead attribution, and service delivery.

C. Automatically Collected Information

When you interact with our website, we may automatically collect:

IP address

Browser type

Device type

Referral source

Pages viewed

Time spent on the site

Cookies and technical identifiers

D. Platform-Connected Information

If you connect or grant access to external platforms (Google Business Profile, Meta/Facebook, CRM tools, etc.), we may receive information necessary to perform lead generation, optimization, and service functions.


3. How We Use Your Information

We use information to:

Provide digital marketing, SEO, and lead generation services

Track, route, and bill for inbound leads

Deliver service updates

Improve website performance

Communicate with clients

Manage accounts

Process payments

Analyze service performance

We do not provide your personal information to outside organizations for marketing or promotional purposes.


4. Information Handling Practices

Information may be handled by systems or service providers involved in:

Call routing

CRM operations

Hosting and infrastructure

Analytics

Payment processing

These systems receive only the information required to support the services you use.

No mobile information, SMS enrollment information, or messaging consent data is provided to outside organizations except service partners directly involved in message delivery infrastructure.


5. Cookies and Tracking Technologies

We use cookies and similar tools for:

Website functionality

Traffic analytics

Performance insights

Marketing measurement

User experience improvements

Types of cookies include:

Essential cookies

Analytics cookies

Functional cookies

Performance cookies

You may disable cookies in your browser settings. Some third-party systems, such as Google Analytics or Meta Pixel, may place their own cookies.


6. Lead Tracking & Call Attribution Practices

If you use our tracking numbers, you acknowledge:

Calls may be recorded (if enabled)

Call metadata is collected

Voicemails may be logged

Messages routed through the tracking system may be recorded

We use this information solely for:

Lead attribution

Billing accuracy

Quality control

Service improvement

Lead attribution may be determined based on:

Call duration meeting the defined threshold

Ring time

Voicemails meeting the defined threshold

Missed calls meeting the defined threshold

Messages routed through the tracking system

These definitions match your Terms & Conditions.


7. Access to Connected Platforms

If you grant us access to platforms such as Google Business Profile, Meta Business Suite, or website dashboards:

Access is used strictly to perform agreed-upon services

Access may be revoked by you at any time

We do not collect passwords

We do not modify or remove content without operational need or client approval


8. Data Security

We use commercially reasonable safeguards to protect your information.
No system is entirely secure, and we cannot guarantee absolute protection.


9. Data Retention

We retain information only as long as necessary for:

Service delivery

Billing

Operational needs

Legal and accounting purposes

Call logs and tracking data may be retained for audit requirements.


10. Your Rights

Depending on your location, you may have rights to:

Request access to your information

Request correction

Request deletion

Request data portability

Opt out of non-essential communications

To exercise these rights, contact us at [email protected].


11. Do Not Sell My Personal Information (CPRA Compliance)

Moore Digital Leads does not sell personal information.

If you reside in California, you may request:

Disclosure of the categories of information collected

Deletion of stored information

Restrictions on specific types of data usage

Submit requests to [email protected].
We will respond within the time required by law.


12. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.


13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Revisions will be posted with an updated “Last Updated” date.


14. SMS Privacy

Moore Digital Leads collects phone numbers submitted through website forms solely to send SMS messages related to:

Lead notifications

Account alerts

Service updates

Marketing communication

Mobile numbers, messaging consent records, and SMS enrollment data are used exclusively to operate the messaging program and are not provided to outside organizations except service providers directly involved in technical messaging operations.

You may opt out of SMS messaging at any time by replying STOP.
For help, reply HELP or contact [email protected].


15. Contact Us

For questions related to this Privacy Policy, contact:

Moore Digital Leads (Moore Solutions LLC)
Email: [email protected]
Website: https://mooredigitalleads.com